We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information. The website is owned and managed by CLF Distribution Ltd – a privately owned company, registered in England and Wales, company number 0356 1973.
(1) What information do we collect?
We may collect, store and use the following kinds of personal data:
(a) Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type, referral source, length of visit and number of page views)
(b) Information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services.
(c) Information that you provide to us for the purpose of registering with us.
(d) Information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters.
(e) Any other information that you choose to send to us.
(2) Cookies
A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
We may use "session" cookies and "persistent" cookies on the website. We may use the session cookies to: keep track of you whilst you navigate the website. We may use the persistent cookies to: enable our website to recognise you when you re-visit.
Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.
Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking "Tools", "Internet Options", "Privacy", and selecting "Block all cookies" using the sliding selector. Blocking all cookies may, however, have a negative impact upon the usability of many websites, including this one.
For more information on Cookies, please see:
- For Google Analytics see google.com/analytics/learn/privacy.html
- And aboutcookies.org which explains how to block, control and delete cookies
(3) Using your personal data
Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.
We may use your personal information to:
(a) Administer the website.
(b) Improve your browsing experience by personalizing the website.
(c) Enable your use of the services available on the website.
(d) Send to you goods purchased via the website, and supply to you services purchased via the website.
(e) Send statements and invoices to you, and collect payments from you.
(f) Send you general (non-marketing) commercial communications.
(g) Send you email notifications which you have specifically requested
(h) Send to you our newsletter and other marketing communications relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications).
(j) Deal with enquiries and complaints made by or about you relating to the website
Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.
We will not without your express consent provide your personal information to any third parties.
Some of our website financial transactions are handled through our payment services provider, Secpay. You should only provide your personal information to Secpay after reviewing the Secpay privacy policy (available at www.paypoint.net). We will share information with Secpay only to the extent necessary for the purposes of processing payments you make via our website.
(4) Disclosures
We may disclose information about you to any of our employees insofar as reasonably necessary for the purposes as set out in this privacy policy.
In addition, we may disclose information about you:
(a) To the extent that we are required to do so by law.
(b) In connection with any legal proceedings or prospective legal proceedings.
(c) In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
(d) To the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.
Except as provided in this privacy policy, we will not provide your information to third parties.
(5) Security of your personal data
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure (password- and firewall- protected) servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology.
Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping your password and user details confidential. We will not ask you for your password.
(6) Security of your personal data
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure (password- and firewall- protected) servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology.
Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping your password and user details confidential. We will not ask you for your password.
(7) Policy amendments
This policy was updated on May 23rd 2018 to comply with the latest amendments regarding the General Data Protection Regulation, GDPR.
We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes. We may also notify you of changes to our privacy policy by email.
(8) Your rights
Right to access: You have the right to access your information and should direct any request for your information by contacting us using this email address: customerservices@clfdistribution.com
Right to rectification: You have the right to rectify inaccurate personal information or supplement incomplete personal information] by contacting us using this email address: customerservices@clfdistribution.com
Right to erasure: You have the right to have your personal information erased under certain situations.
Right to restriction of processing: You have the right to ask us to restrict usage of your personal information for the period of investigation, if you notified us that the personal information is inaccurate, or if the collection or usage of your personal data was unlawful, but you do not want us to delete it.
Right to data portability: In case we collected and use your personal information based on consent or performance of a contract and the processing is carried out by electronic means, you have the right to receive a machine-readable copy of your personal information, which you are free to transmit it to another company.
Right to object: If you gave us your consent for the collection and usage of your personal information, you have the right to object at any time.
(9) Third party websites
We are not responsible for the privacy policies or practices of third party websites.
(10) Updating information
Please let us know if the personal information which we hold about you needs to be corrected or updated.
(11) Contact
If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email to or by post:
customerservices@clfdistribution.com or by mail at: CLF Distribution Ltd, 210 Mauretania Road, Nursling Industrial Estate, Southampton, Hampshire, SO16 0YS, Telephone: (023) 8127 7000